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regent Insurance takes to Linux like a king penguin takes to water

According to Yossi Hasson, sales and marketing director at Synaq, Regent Insurance Company decided to migrate its central database application, which runs on Oracle 8, from a Sun architecture to a Linux architecture.

“The client has experienced significant growth and the main server began to take strain when its 190 or so agents simultaneously logged into the solution. An upgrade on the server would have been costly and so Regent evaluated the solution on a Microsoft environment using Intel architecture. Although the solution increased performance, bottlenecks still occurred,” explains Hasson.

Regent then opted to evaluate the solution on Linux but had difficulty in sourcing a vendor that could successfully install Oracle 8.17 on Red Hat Linux (RHEL AS2.1). This is where Synaq was brought in to add value.

“We installed RHEL AS2.1 Linux with Oracle 8, configured the solution and moved the company’s old database across and implemented the solution. In addition we have a service level agreement with Regent and now monitor, manage and maintain the solution on their behalf,” adds Hasson.

The cost saving element was associated with not having to upgrade Sun servers and also allow Regent Insurance the ability to scale its environment and apply readily available Intel/Linux architecture to accommodate new customers.

A major challenge faced by Synaq lay in marrying an old version of Oracle (Oracle 8.17) with an older version of Red Hat Linux (RHEL AS2.1).

“We conducted some extremely low level debugging and diagnostics to come up with the solution. In the end we fulfilled the primary requirement of ensuring that Oracle 8 worked natively on Linux in conjunction with Regent Insurance’s in-house insurance software application written by Websoft Maven,” says Hasson.

Craig Grasko, IT manager at Regent Insurance, adds that Synaq provided high level Linux experience and understanding required for the installation of Oracle on the Linux server, as well as to successfully design and configure the right solution for the job.

“We have now decided to migrate the entire solution to Linux running with Oracle 10g. We will also install RHEL AS4.0 and Oracle 10g. This will definitely result in even greater performance and will provide us with greater flexibility to expand,” says Grasko.