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Managed Services

Client Spotlight

Blue Strata

Over and above the fact that they provide a great platform, a great messaging suite, we've really had a great experience with dealing with SYNAQ as a company.

What do our clients say

86% More Coverage After 2 Months

Benefits

  • Managed Services that Work

    With uncapped support on SYNAQ certified systems and a highly skilled and dedicated team to support you when the need arises, we are confident that SYNAQ Managed Services will maximize uptime on your systems and reduce turnaround time on support requests.
  • Managed Services that's Smarter

    Our managed services approach is more cost-effective than the break-fix model of IT support. And the reduced downtime it creates translates to further tangible cost savings, while reducing the pressure on in-house staff to manage and support your infrastructure.
  • Managed Services that's better

    Proactive server monitoring, preventative maintenance and better-than-industry response times work together to greatly improve system uptime. With SYNAQ Managed Services you effectively manage the risk of downtime in your business.

SYNAQ Managed Services comes standard with:

  • Proactive monitoring through our enterprise-class monitoring systems prevent possible problems before they occur or escalate to crisis level

  • Preventative maintenance are routinely performed to ensure your infrastructure is operating with the the latest security patches and updates, for optimial system health

  • Critical file backups are performed daily and secured at an off-site location for disaster recovery

  • Guaranteed response times that beat industry standards because your infrastructure is our responsibility

  • Support requests prioritized by criticality ensure that critical issues receive immediate attention and affected services are restored as soon as possible

  • Regular system security checks safeguard that potential security vulnerablilities are detected and remedied before they are exploited

  • Detailed monthly reports provide you with visibility and extra insight into your infrastructure, empowering you with knowledge

  • Uncapped support on SYNAQ certified systems because we believe in our product and services

More Resources

Over and above the fact that they provide a great platform, a great messaging suite, we've really had a great experience with dealing with SYNAQ as a company.

Andy Robb, Duxbury Networking

Pricing and Plans

  • Managed open source services to improve your IT experience

    Let us quote you according to your needs

* starting price p/month

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