Key Benefits of the SYNAQ Managed Services Approach
- Predictable expenditure A fixed monthly investment provides you with uncapped support at an agreed level and type of service. No hidden surprises
- Gain access to enterprise-level support and response A dedicated team of highly trained support desk personnel is on standby at all times to give you assistance as and when required
- Reduced operating costs Our managed services approach is more cost-effective than the break-fix model of IT support. And the reduced downtime it creates translates to further tangible cost savings
- Resource savings Reduces the need for dedicated in-house staff to manage and support your infrastructure
- Increased system uptime Proactive monitoring, preventative maintenance and guaranteed response times work together to reduce the risk of downtime
- Reduced risk In addition to proactive monitoring, you are assured of access to highly trained professionals at all times
- Peace of mind When problems do occur, you can rest assured that our highly skilled team is working flat out to get you back up and running as quickly as possible
- Flexibility Choose a plan that matches your needs. Our Standard Plan covers 8am to 5pm, Monday to Friday, and is ideal for most small to medium businesses. Or choose complete cover 24 x 7 x 365 for always-on IT services with our Premium Plan
Focus on running your business, secure in the knowledge that SYNAQ is behind you 100%
