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Synaq Securemail Feature Release

AT A GLANCE

We are really excited about sharing the new and updated features released in this update. The hard work we have put into these features will greatly improve your administrative and client-support experience on the SYNAQ Securemail platform.

Key features noted in this release note include:

Outbound Blacklisting Status Report Additional Block Policy Sub Category Blocked Mail Information Tabs View User Interface change Notification list improvements

MANAGEMENT MODULE

Outbound Blacklisting NEW FEATURE

Now you can restrict emails being sent from your network to external domains, by blacklisting domains on the SYNAQ Securemail platform.

The new direction selector feature, allows administrators to specify whether blacklisting filters should be applied to incoming or outgoing mails. The outbound lists mode only allows for blacklisting of domains and senders.

IMAGE 1 – DIRECTION SELECTOR FEATURE

REPORTS

Status Report Feature NEW FEATURE

Now you can get detailed reports on the status of messages with a breakdown of its spam score and any policy related infringements.

The report is designed to provide information quickly in a user-friendly manner.

Administrators will have access to detailed Spam Assassin score descriptions, and a threshold indicator which shows when the message was classified as spam, giving the the administrator deeper insight into a message for analysis and troubleshooting.

IMAGE 2- STATUS REPORT

MESSAGE BLOCKING CATEGORY

Inappropriate Content Policy Rule ADDITIONAL FEATURE

Protect your company reputation and employees by enabling the Inappropriate Content Policy on your SYNAQ Securemail service.

The Inappropriate Content sub category was developed to prevent emails containing offensive material and content from being sent from or delivered to your mail platform. You are able to customize this sub category by material or context that your company considers offensive ranging from pornography to profanity and even racially offensive language. For help getting started with this rule please contact SYNAQ support.

To ensure emails blocked by this category are easily identified, we have introduced a new icon exclusively for this category.

MESSAGE LISTING

Message Detail Layout ADDITIONAL FEATURE

To allow you to determine the specific reason(s) for a mail being blocked and its classifications, we have updated the message detail tab to incorporate greater message detail.

With a complete overhaul the message detail, also includes new features:

Message Parts

Now you can toggle between different message views to obtain the appropriate message detail.

IMAGE 4- MESSAGE PARTS FEATURE

The message part allows you to switch between the following message views:

Headers multipart/ mixed- provides insight into the header information Text/ plain- displays the message in plain text Text/ html- displays the message in html

Message Information Selector

To ensure you get the most insight from the message that is blocked or otherwise processed, we have included two very exciting message detail selectors.

Delivery Hops

Provides insight into the path and the servers an email encountered (hops) to arrive at the SYNAQ Securemail platform. This feature also displays the duration between hops, which helps administrators determine where potential email delays occur in the message transmission sequence.

Message Logs

Provides detail into the activities the message has undergone while on the SYNAQ Securemail server.

IMAGE 5- MESSAGE INFORMATION SELECTOR

NOTIFICATION

Notification Listing FEATURE UPDATE

We have updated the layout of the notification release request to ensure easier navigation.

IMAGE 6 - IMPROVED RELEASE REQUEST LAYOUT

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